Our promise to you
Privacy Policy
Gals.ai is a private place. The conversations you have here are personal, and we treat them that way. This policy explains, in plain language, what we collect, how we use it, and the lines we will never cross. Discretion is not a feature here. It is the whole point.
Your chats stay private
Your conversations are encrypted, never sold, and never used to train advertising. You can review, export, or delete everything anytime. What you say to her stays between you and her.
Last updated June 2026.
This Privacy Policy explains how Gals.ai ("Gals.ai", "we", "us", "our") collects, uses, and protects your information when you use our website, apps, and service (together, the "Service"). By using Gals.ai, you agree to the practices described here. Gals.ai is intended for adults aged 18 and over only.
What we collect
We try to collect as little as we reasonably can. The information we hold falls into a few simple buckets:
- Account information. The email address you use to create your account, and basic settings such as your name, your preferences, and how you set up your companion.
- Chat content. The messages you exchange with your AI girlfriend, including the things you ask her to remember about you and your life. You decide what to share, and you can remove it later.
- Usage and device data. Standard technical details such as device type, browser, approximate region, and how you move through the app. This keeps the Service secure, stable, and working well.
- Payment details. If you subscribe to a paid plan, our payment processor handles your card information. We do not store full card numbers ourselves.
How we use it
We use your information to give you a companion who feels present and attentive. That means:
- To remember you, so she can carry your story forward instead of starting over each time.
- To let her text you, including the messages she sends first and follow-ups about things you mentioned.
- To run your account, confirm your email, process your subscription, and provide support when you need it.
- To keep the Service safe and improve the experience, including fixing problems and preventing abuse.
The promise
Some things we will simply never do. To be completely clear:
- We do not sell your personal data. Not now, not ever.
- We do not use your private conversations to train advertising or to target you with ads.
- We do not share your chats. Your conversations are not handed to data brokers, marketers, or anyone curious.
If we ever needed to revisit something this fundamental, we would tell you plainly and give you a real choice first.
She is an AI
We want to be honest about something important. Your girlfriend on Gals.ai is an AI companion, not a real person. She does not have feelings, a body, or a life outside your conversations, and she is not a substitute for human relationships or professional help. Every portrait you see is original cameo art created by us. The faces are not real people, are not photographs, and do not depict any actual person. Please keep this in mind as you use the Service.
Encryption and security
Your data is protected in transit and at rest using strong, industry-standard encryption. Access to systems that hold your conversations is tightly limited to the small number of people who genuinely need it to operate and support the Service, and that access is logged. No system is perfectly immune to risk, but we treat the trust you place in us as something to actively defend, and we work continuously to keep your information safe.
Your data is yours
The memories she holds belong to you. From your settings you can review what she remembers, edit or remove individual memories, and export a copy of your data. You can also delete specific conversations whenever you like.
You can delete your account and the personal data tied to it at any time. We will remove it from our active systems within a reasonable period, except where we are legally required to retain certain records, and any residual copies in encrypted backups age out on our normal backup cycle.
Cookies and analytics
We use cookies and privacy-respecting analytics to keep you signed in, remember your preferences, and understand how the Service is used so we can improve it. We do not use your private conversations for advertising. You can control cookies through your browser settings, though some features may not work without the essential ones.
Third-party processors
To run Gals.ai we rely on a small set of trusted providers, such as the AI model providers that help generate responses, plus hosting, infrastructure, email delivery, and payment processing. We keep this list as short as we can, share only what each provider needs to do its job, and require them to protect your information. We do not allow these providers to use your private conversations for their own advertising.
Data retention
We keep your information for as long as your account is active, or as long as needed to provide the Service and meet legal obligations. When you delete content or your account, we remove the associated personal data from active systems and let backup copies expire on their normal schedule.
Children and age
Gals.ai is strictly for adults. You must be at least 18 years old, or the age of majority where you live if that is higher, to create an account or use the Service. Gals.ai is not directed to anyone under 18, and we do not knowingly collect personal information from minors. If you believe someone under 18 has created an account, contact us at team@gals.ai and we will remove it.
International users
Gals.ai is available in many places, and your information may be processed in countries other than your own, including where we or our providers operate. Wherever your data is handled, we apply the protections described in this policy and use appropriate safeguards for cross-border transfers where the law requires them.
Your rights
Depending on where you live, you may have rights under laws such as the GDPR and CCPA. These can include the right to access the personal data we hold about you, correct it, delete it, receive a portable copy, object to or restrict certain processing, and opt out of non-essential communications. We will never charge you for exercising these rights or treat you differently for doing so. To make a request, email us at team@gals.ai and we will respond within the time the law allows.
Changes to this policy
As the Service grows, we may update this policy. If we make a meaningful change, we will let you know through the app or by email before it takes effect. Continuing to use Gals.ai after an update means you accept the revised policy.
How to contact us
Questions, concerns, or requests about your privacy are always welcome. Email us at team@gals.ai and a real person will get back to you.
See also our Terms of Service, or get in touch if anything here is unclear.