Cancel Anima AI subscription on the web, iPhone and Android

How to cancel Anima AI on the web

If you paid on the Anima website, the FAQ is short and specific. It says that if you use the desktop or web app, you manage your membership from your account: log into your Premium account, go to Settings and click Manage Subscription. You are redirected to the cancellation page. The FAQ adds a warning that is easy to miss, which is to make sure pop-up and redirect blockers are turned off in your browser, because the cancellation page opens through a redirect and a blocker can stop it.

One detail from our earlier read of Anima's subscription terms is worth keeping. Those terms describe cancelling a website subscription by contacting Anima's support by email. The FAQ is the newer and more practical instruction, so try Manage Subscription first. If the button does not take you anywhere, write to [email protected] from the address on your account, ask for the subscription and auto-renewal to be cancelled, and keep the reply.

Cancelling should not end Premium on the spot. Anima's terms say you keep paid features until the end of the period you paid for, and deleting the app does not cancel anything.

• Log into your Premium account
• Settings, then Manage Subscription
• Allow pop-ups and redirects, the cancellation page opens through one
• If the button fails, email [email protected] from your account address

How to cancel Anima AI on iPhone and Android

If you subscribed inside the Anima app, the store holds the subscription. The FAQ does not give its own steps for this. It sends iPhone users to Apple's support page and Android users to Google's, which is the honest answer, because Anima has no button that can reach a charge Apple or Google bills.

On an iPhone or iPad open the Settings app, tap your name, then Subscriptions, choose Anima and tap Cancel Subscription. On Android open Google Play, tap your profile picture, then Payments and subscriptions, then Subscriptions, choose Anima and cancel. In both stores you keep Premium until the date the store shows you.

If Anima is not listed under Subscriptions, check the other Apple ID or Google account on the phone and look for a receipt in your email. The sender, Apple, Google or Anima's payment page, tells you which system bills you.

• Settings, your name, Subscriptions, Anima
• Play Store, profile, Payments and subscriptions
• Anima cannot cancel a store subscription for you
• The receipt sender tells you who bills you

If you are cancelling because you want a companion that keeps your life in memory, our Anima AI alternative comparison lays out the prices and cancel paths side by side.

Anima refunds, the 7 day window and the lifetime plan

The FAQ separates refunds by where you paid. For iPhone it says all refunds are managed on Apple's side, and for Android it points to Google's instructions. For Premium bought through the web version, the rule is stricter: Anima does refunds only during the first 7 days after the purchase. Once that period has passed, no refund will be made. To ask, email [email protected].

That window matters most for yearly and lifetime buyers. The FAQ also mentions a Lifetime Premium option, found under the three dots icon in the top left corner of the app, then Subscription, then Upgrade to Premium. A lifetime purchase is not a recurring charge, so there is nothing to cancel, but the 7 day refund window is the only protection you have if you change your mind.

If you are in the EU, EEA, UK or Switzerland, Anima's terms add a 14 day withdrawal right. US buyers do not get one, so in the US the 7 day web rule and the store rules are what apply.

• Web purchase: refund only in the first 7 days
• Email [email protected] to ask
• iPhone and Android: Apple or Google decides
• Lifetime Premium is a one-off, so there is nothing to cancel

Deleting your Anima account does not cancel a subscription

The FAQ answers account deletion separately. Tap the three dots icon in the top left corner of the app, go to Other and select Delete account. It states plainly that the action is irreversible. A separate option in the same Other menu, Delete Chat History, clears your conversation without removing the account, and you can add an app passcode under Settings by choosing Set PIN Code if your concern is someone else reading your chats.

Nothing in the deletion answer mentions billing. A web subscription is managed in Manage Subscription and an app subscription lives with Apple or Google, and an account that no longer exists is not a reason for either of them to stop. The safe order is the same everywhere: cancel the subscription first, confirm the end date, and only then delete the account if you still want to.

• Delete account: three dots, Other, Delete account
• Delete Chat History is in the same Other menu
• Deletion is irreversible
• Cancel first, delete second

What Anima Premium costs and what you give up

Anima's web app ships with price labels of $9.99 for one month, $39.99 for one year and $99.99 for a lifetime plan, read on 13 October 2026. The live paywall loads its offers from a service that needs a login, so the price you are shown can differ. Paying monthly for a year comes to $119.88, which is almost exactly three times the $39.99 yearly price, so the yearly plan is the one to pick if you will really stay twelve months. We could not find a current Anima listing in the US App Store, so we have no iPhone price to quote.

On the free side, Anima's FAQ says you can chat 24/7, customize your Anima's appearance and play texting games for free. Premium is what unlocks the rest, such as voice messaging. The same FAQ is frank that Anima has a pretty short-term memory and can forget things like its own gender, and that it cannot send pictures. The FAQ carries no date, so those lines may be older than the app, but they are Anima's own words.

• 1 month $9.99, or $119.88 over a year
• 1 year $39.99
• Lifetime $99.99
• The FAQ says memory is short-term and pictures are not available

A flat alternative to Anima Premium

Anima sells an AI friend you chat with when you open the app. Gals.ai is built for a different evening: one companion who remembers you, your name, your job, the interview you were nervous about, and who texts you first in the morning and at night instead of waiting for you to open the app.

The pricing is the opposite of juggling a web plan, a store plan and a lifetime option. Three flat plans, Hello from $9 a month billed yearly, Sweetheart with voice notes, Soulmate with voice calls. Memory is part of every plan and messages are never counted. You cancel from your account in one step and keep access to the end of the period you paid for.

• Hello from $9 a month billed yearly
• She texts you first and remembers months of conversation
• Memory on every plan, messages never counted
• Cancel from your account in one step

If memory is what you are shopping for, our ranking of companion apps by how much they remember shows where each one stops.

How to check every claim on this page yourself

It takes a few minutes. Open Anima's FAQ, the Notion page that myanima.ai/faq redirects to, and read the Subscription and Payments section for cancelling and refunds, and the Safety and Privacy section for account deletion and chat history. We checked that an invented path on myanima.ai returns a real 404, so the FAQ link is a real page and not a catch-all. Screens change, so check your own Settings before you rely on a step.

• Anima FAQ: Subscription and Payments
• Anima FAQ: Safety and Privacy
• App Store and Play: Subscriptions

Leaving more than one app this month? Our guide to cancelling Janitor AI covers the other big character platform.